Drew Paine

Name: Drew Paine
Pronouns: he/him

Biography:
Drew Paine conducts user experience research of scientific software and collaboration within the Usable Data Systems (UDS) group in LBNL’s Scientific Data Division. His applied qualitative research in academia, national labs, and commercial cloud computing has shaped products and services in high performance computing and reproducible science workflows in domains such as biology, earth sciences, and cosmology.

Institution/Lab: Lawrence Berkeley National Laboratory
Website: www.drewpaine.net

SRP Collaboration Topic/Title: Understanding Scientific User Needs

Field or research area: User Experience (UX), Computer Supported Cooperative Work (CSCW), Human Computer Interaction (HCI)

Please select all the topical areas that apply to your project:
Computer Science (i.e., architectures, compilers/languages, networks, workflow/edge, experiment automation, containers, neuromorphic computing, programming models, operating systems, sustainable software); Data Science (i.e., data analytics, data management & storage systems, visualization); High-Performance Computing

Brief Abstract:
User Experience (UX) research & design is the practice of investigating the real world needs of humans and designing solutions to improve their ability to use computational systems. UX work at LBNL investigates the needs of scientific users (e.g., Jupyter users at NERSC, scientists at the ALS) and designs software to enable them to more efficiently and effectively do their research. Conducting UX work provides teams with the opportunity to diversify their points of view and dig into the challenges their focal users face on a daily basis, building empathy and reframing the software production process. UX also impacts the sustainability of software by improving the likelihood that it will develop a user base who are vital to its continued existence.

Desired relevant skills, background, or interests:
qualitative research experience is ideal research question / hypothesis development

Other comments:

Do any special requirements apply? other
Other, specify: virtual is required

Keywords:
user experience; UX; qualitative research; computer supported cooperative work; human computer interaction;

Lightning Talk Title: Researching User Needs to Build Usable Systems